Company Background
Healthcare needs good data. At PicnicHealth, we are building the world’s highest quality medical datasets - fueling cutting edge research while giving patients control of their health record. These comprehensive, patient-centric, real-world datasets produce unique insights - across multiple therapeutic areas - not available from any other source. We do this by working directly with patients and leveraging state of the art machine learning techniques to transform their messy medical records into structured, accurate, and useful data. Patients then access their data through an easy-to-use, secure online dashboard and choose to participate in, and benefit from, research on their condition along with other PicnicHealth users.
To date, we’ve helped tens of thousands of patients, partnered with some of the world’s largest life science companies (including 10 of the Top 30), and raised more than $35M including from Felicis Ventures, Amplify Partners, and Y Combinator.
We’re just getting started! If you are looking to join an award winning, mission-driven, motivated team that is making a real impact across millions of people’s lives, PicnicHealth could be the place for you.
The office in Cebu, Philippines is responsible for medical record processing operations -- RNs, Medical Technologists, Pharmacists, Physical and Occupational Therapists, Data Processors and Retrieval Agents who work hand-in-hand with a wide-range of medical records, creating usable databases and beautiful patient timelines.
Job Brief
We are looking for a Labs & Vital Signs Subject Matter Expert to enhance the competencies of our employees by designing and conducting training programs that will boost employees’ workplace performance according to our company’s objectives. You will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training interventions when needed.
Your main responsibility will still be your current job function. You will only be pulled out from operations to operate and function as an Assistant Subject Matter Experts whenever needed or required.
Responsibilities
Training and Onboarding
Research and Escalation
Requirements
📌Open to all regular employees from Super Flex or CS Team
📌Must be a graduate of a medical allied course
📌Candidates must have been in the role the past three (3) months
📌Candidates must not be in any active corrective action or performance improvement plan
📌No outstanding call-out related to non-compliance to policies (tardiness, disciplinary issues)
📌Productivity & Quality: Have met their daily / monthly goals for the past three (3) months consecutively in their existing team
📌Significant exposure to PicnicHealth processes and systems and can communicate and replicate these processes in written and visual form
Bottom Line
You have to be ready to hustle! We move fast...done is better than perfect, and continuous improvement is important. You must be ready and excited to learn on your feet and help build a growing business.